About

Experienced and hands-on SRE/DevOps Engineering Leader with a proven track record in managing complex microservices environments serving millions of users. Expertise in centralizing tooling and platform development to enhance developers' productivity, improve product quality, and ensure scalability and resiliency. Strong advocate for DevOps practices, zero-touch CI/CD pipelines, continuous deployment, and modernization of tech stacks. Skilled in defining SRE best practices, implementing monitoring and alerting systems, and driving incident management and root cause analysis. Collaborative leader, adept at managing teams, gathering requirements, and driving automation initiatives to optimize operational efficiency.

Experience Summary:

• Led a team of SREs in a complex microservices environment serving millions of users.
• Developed and implemented centralized tooling and platform solutions, enhancing developers' productivity and enabling focus on feature development, quality improvement, and scalability.
• Defined and enforced SRE and DevOps best practices across teams, resulting in increased service quality and uptime.
• Established and optimized zero-touch CI/CD pipelines with integrated code quality checks, unit tests, integration tests, end-to-end tests, performance tests, approval processes, and logging.
• Advocated for continuous deployment and delivery, working with developers to achieve higher deployment frequency.
• Designed and implemented robust alerting, monitoring, and logging practices, tools, and dashboards.
• Orchestrated tech modernization efforts, successfully migrating from legacy to new tech stacks.
• Developed deployment architectures to ensure efficient and scalable service deployments.
• Implemented SLIs, SLOs, and SLAs for microservices, creating SLO dashboards and proactive alerting systems.
• Designed and integrated dashboards for CICD, service availability, infrastructure availability, cost analysis, and network latency into a centralized SRE dashboard.
• Implemented HA/DR strategies and automation to achieve defined business goals.
• Introduced branching strategies to increase deployment frequency while maintaining high-quality standards.
• Led incident response efforts, conducting thorough RCAs and implementing improvements to minimize mean time to resolution (MTTR).
• Provided cost optimization suggestions without compromising quality, availability, and resiliency.
• Implemented infrastructure and configuration as code principles to ensure consistency and reproducibility.
• Facilitated sprint planning, retrospectives, and Jira dashboard management for the SRE team.
• Collaborated with Dev Managers and Architects to gather requirements, provide feedback, and address pain points.
• Managed 24x7 SRE on-call rotations and ensured timely incident response and resolution.
• Proactively identified and automated repetitive tasks to improve operational efficiency.
• Led migration initiatives from on-premises infrastructure to cloud platforms.
• Improved SDLC for legacy products, implementing modern DevOps practices.
• Organized and conducted DevOps and SRE tech sessions to foster knowledge sharing and skill development.
• Established and led the DevOps and SRE forum, facilitating collaboration and the sharing of tools, best practices, and pain points across multiple teams.